This Privacy Policy explains what personal data 399pak collects from you, why we collect it, how it is used and protected, and what your rights are in relation to that data. Please read this policy carefully before registering a 399pak account.
Last updated: June 2026
399pak collects only the personal data necessary for account operation, identity verification, and regulatory compliance. We do not collect data beyond what is required to deliver the service.
All personal data held by 399pak is stored on encrypted, access-controlled infrastructure. Passwords are stored as irreversible cryptographic hashes. SSL/TLS encryption protects all data in transit.
399pak does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Data is shared only where required for platform operation or legal compliance.
You have the right to access, correct, or request deletion of your personal data held by 399pak, subject to legal retention requirements. Submit requests to our support team at any time.
399pak uses cookies for session management, security, and platform analytics. No third-party advertising cookies are deployed. Essential session cookies are required for the platform to function correctly.
Identity verification data (CNIC, selfie) collected during KYC is used solely for verifying your identity and preventing fraud. This data is retained for the minimum period required by applicable regulatory obligations.
This Privacy Policy ("Policy") is issued by 399pak ("the Platform", "we", "us", "our") and applies to all personal data collected from users ("you", "User", "Player") of the 399pak website at https://399pak.vip and associated services.
399pak is committed to protecting your personal data and handling it in a transparent, lawful manner. This Policy describes which data we collect, the purposes for which it is processed, how it is protected, and the rights you hold with respect to that data.
This Policy should be read alongside the 399pak Terms & Conditions, which govern your overall use of the platform. By registering a 399pak account or otherwise using the platform, you acknowledge that you have read and understood this Policy.
399pak collects personal data through several channels: directly from you during registration and account use, automatically through your interaction with the platform, and from third-party payment and identity verification providers where applicable.
| Category | Data Collected | Collection Point |
|---|---|---|
| Identity | Full name, date of birth, CNIC number, nationality | Registration, KYC verification |
| Contact | Mobile number (03XX), email address | Registration |
| KYC Documents | CNIC photograph, selfie for facial comparison | KYC verification process |
| Financial | JazzCash / Easypaisa account number, deposit and withdrawal transaction records, account balance history | Payment processing |
| Technical | IP address, device type, browser type, operating system, session timestamps | Automatic collection on platform access |
| Behavioural | Game history, betting history, session duration, pages visited | Automatic collection during platform use |
| Communications | Support ticket content, chat transcripts, email correspondence | Customer support interactions |
We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is necessary for CNIC-based identity verification.
399pak processes your personal data for the following purposes:
399pak does not use your personal data for direct marketing communications without your explicit consent. You may withdraw consent for marketing communications at any time through your account settings or by contacting support.
The processing of your personal data by 399pak is carried out on the following legal bases:
399pak shares personal data with third-party service providers only to the extent necessary for the delivery of platform services. These providers include:
All third-party service providers engaged by 399pak are required to process personal data only as instructed, in accordance with applicable data protection standards, and under contractual obligations that prohibit independent use of shared data.
399pak may disclose personal data to regulatory authorities, law enforcement agencies, or courts where required by applicable law or in response to a lawful order. In such cases, disclosure is limited to the minimum data necessary to fulfil the legal obligation.
In the event of a merger, acquisition, or transfer of the 399pak business, personal data held by the platform may be transferred to the acquiring entity, subject to equivalent data protection obligations being assumed by that entity. Affected users will be notified of any such transfer.
399pak does not sell, rent, or licence your personal data to any third party for commercial, marketing, or advertising purposes under any circumstances.
399pak retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
Account data and transaction records are retained for a minimum of five (5) years following account closure to meet anti-money laundering and regulatory record-keeping obligations. KYC documents are retained for the same minimum period.
Technical and behavioural data collected automatically during platform use is retained for a shorter period unless required for fraud investigation, dispute resolution, or regulatory compliance.
Where you exercise a right to deletion and no legal retention obligation applies, 399pak will erase or anonymise the relevant data within thirty (30) days of receiving a valid deletion request.
399pak implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While 399pak takes data security seriously and implements industry-standard protections, no security system is entirely impenetrable. In the event of a data breach affecting your personal data, 399pak will notify affected users and relevant regulatory authorities in accordance with applicable legal requirements.
399pak uses cookies and similar technologies on the platform. A cookie is a small text file placed on your device by the platform when you visit. The cookies used by 399pak fall into the following categories:
399pak does not deploy third-party advertising cookies or allow advertising networks to place tracking technologies on the platform. You may control cookie settings through your browser preferences, noting that disabling essential cookies will impair platform functionality.
Subject to applicable legal limitations, you have the following rights in relation to the personal data held by 399pak:
To exercise any of the above rights, please contact 399pak support. Requests will be handled within thirty (30) days. Identity verification may be required before fulfilling access or deletion requests to protect against unauthorised data disclosure.
18+ The 399pak platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under the age of 18. Account registration by minors is prohibited under the Terms & Conditions.
If 399pak becomes aware that personal data has been collected from an individual under 18, that account will be immediately closed, all associated data will be deleted without retention, and any deposited funds will be returned to the payment source.
If you believe that a minor may have registered a 399pak account, please contact support immediately. Age verification is required as part of KYC and is enforced before withdrawal processing.
399pak's platform infrastructure and operational teams may be located in jurisdictions other than Pakistan. Where personal data is transferred outside of Pakistan, 399pak ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection frameworks.
Such safeguards may include contractual data processing agreements with third-party providers, adequacy assessments of recipient jurisdictions, or transfer mechanisms recognised under applicable law.
399pak reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, or platform functionality. Revised versions will be published at this URL with an updated "Last updated" date.
Where changes are material, 399pak will notify registered users via their registered email address or through a prominent notice on the platform. Continued use of the 399pak platform following publication of a revised Policy constitutes acceptance of the updated terms.
For questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data by 399pak, please contact our support team:
Email: [email protected]
Please include "Privacy Request" in your message subject and provide your registered mobile number or email address so we can locate your account. Responses are typically provided within 24–48 hours for standard enquiries and within the statutory timeframe for formal data subject requests.
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